Privacy Policy

Overview

ValleyResin ("we," "us," or "our") operates valleyresin.com. This policy explains what personal information we collect when you use our website, how we use it, and your rights regarding that information. We take your privacy seriously and do not sell your data to anyone.

Information We Collect

We collect information you voluntarily provide when you:

• Submit a quote request or contact form (name, phone, email, project details)
• Register for a ValleyResin Academy class (name, email, payment details)
• Contact us directly by phone or email

Payment card details are processed entirely by Square and are never stored on our servers. We only receive a confirmation of the transaction.

We do not currently use analytics trackers, advertising pixels, or third-party cookies on this website.

How We Use Your Information

• To respond to your quote requests and inquiries
• To confirm and fulfill class registrations
• To send transactional emails (receipts, confirmations)
• To improve our services based on feedback you share with us

We do not use your information for marketing without your explicit consent, and we do not share it with third parties except as required to fulfill the services above (e.g., our email delivery provider, Resend).

Data Retention

We retain contact and inquiry records for up to 3 years to support customer service and business operations. Payment records are retained as required by applicable financial regulations. You may request deletion at any time (see "Your Rights" below).

Your Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know — request a copy of the personal information we hold about you
• Right to Delete — request that we delete your personal information
• Right to Opt-Out — we do not sell personal information; no opt-out is required
• Right to Non-Discrimination — we will not discriminate against you for exercising any of these rights

To exercise any of these rights, contact us using the information below. We will respond within 45 days.

Security

Our website is served over HTTPS. Form submissions are rate-limited and sanitized before processing. Payment data is handled exclusively by Square, a PCI DSS-compliant payment processor.

Contact Us

For privacy-related requests or questions, reach us at: